Terms of Service

Welcome to Crest Logistic. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Services Provided

Crest Logistic provides a range of logistics and shipping services, including but not limited to air freight, sea freight, door-to-door delivery, warehousing, and distribution. Our services are designed to ensure efficient and timely transportation of goods and are subject to these Terms of Service.

2. User Responsibilities

You are responsible for providing accurate and complete information regarding your shipments. You must ensure that all packages comply with applicable laws and regulations and are properly labeled and packaged. Crest Logistic is not liable for any delays, losses, or damages resulting from incorrect or incomplete information provided by you.

3. Payment Terms

Payment for our services must be made in accordance with the invoice provided. We accept various payment methods including:

• Cashapp: Payments in cashapp can be arranged upon request. Please contact us for details.
• Zelle: Payments can be made using Zelle to the provided email address.
• Bank Account: Direct bank transfers are accepted. Please ensure you provide the correct account details.
• Cryptocurrency: Payments in cryptocurrency can be arranged upon request. Please contact us for details.
• PayPal: Payments can be made via PayPal to the provided email address.

4. Refund Policy

Our refund policy is designed to ensure fairness and transparency:

• Request for Refund: Refund requests must be made within 14 days of service completion or delivery. Please contact our customer service team to initiate a refund request.
• Eligibility: Refunds are only provided for services that were not rendered as agreed or in the event of a service failure. Refunds are not provided for delays caused by external factors beyond our control.
• Processing Time: Refund requests are typically processed within 5-7 business days. The refund will be issued to the original payment method.
• Non-Refundable Charges: Some charges, such as processing fees or charges for services already provided, may be non-refundable.

5. Payment Security

We prioritize the security of your payment information. Our payment processing systems use industry-standard encryption technologies to protect your data during transactions. We comply with all relevant security standards and regulations to ensure your payment information is safe and secure.

6. Limitation of Liability

Crest Logistic is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the maximum extent permitted by law and does not exceed the total amount paid for the services in question.

7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.

8. Contact Us

If you have any questions or concerns about our Terms of Service, Refund Policy, or Payment Security, please contact us at:

Email: info@crestlogistic.com